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Privacy Policy

Effective Date: 09/03/2025

Welcome to CleverK9. We are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you use our mobile app ("App") and our website www.cleverk9.training.

1. Information We Collect

When you use our App, we may collect the following types of personal information:

1.1 Information You Provide to Us

  • Booking Information: When you book a training session or class, we may collect your name, email address, phone number, and payment details (if applicable).

  • Account Registration (if applicable): If you create an account, we collect your login details, name, and contact information.

  • Feedback & Contact Forms: Any information you provide when contacting us for support or feedback.

1.2 Automatically Collected Data

  • Device Information: We may collect details about the device you use, such as IP address, browser type, and operating system.

  • App Usage Data: We track how you use our App to improve functionality and user experience.

2. How We Use Your Information

We use your information for the following purposes:
✅ To process bookings and payments for training sessions, workshops, and events.
✅ To send important updates about your bookings, special offers, and training tips.
✅ To improve our services by analysing usage data and user feedback.
✅ To comply with legal obligations and prevent fraud.

3. How We Protect Your Information

We take data security seriously and implement safeguards such as:

  • SSL encryption for secure data transmission.

  • Restricted access to personal information within our business.

  • No sharing of personal data with third parties except as required for bookings or legal compliance.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Payment processors (if applicable) to securely process transactions.

  • Service providers that help us manage bookings, emails, and technical support.

  • Legal authorities if required by law.

5. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal data.

  • Opt-out of marketing emails (unsubscribe links are provided in emails).

  • Request a copy of the information we hold about you.

To exercise your rights, please contact us at: [Your Contact Email].

6. Cookies & Tracking

/We may use cookies to improve your experience. You can disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

8. Contact Us

If you have any questions, please contact us at:
📩 Email: cleverk.9@yahoo.com
🌍 Website: www.cleverk9.training

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